86+18591976330

Service Concept

Industry-leading overseas vehicle service quality assurance, fastest service response, and optimal alliance policy support for SHACMAN trucks worldwide.

Service Concept

Service Quality Assurance

The industry's best overseas vehicle service quality assurance policy

  • Long warranty period, no mileage limitation
  • 24 months for Lorry truck, tractor
  • 18 months for special trucks
  • 12 months for dumpers
  • 6 months for non-road dumpers
Service Response

Industry's fastest service response

  • Response in 30 minutes, directly judge at the scene
  • 2 hours for Simple failure
  • 8 hours for Normal failure
  • 72 hours for Major failure
  • 5 days for Catastrophic failure
  • 7 days for sophisticated failure
Alliance Policy Support

Industry optimal alliance policy support

  • Hour-fee policy (Best in the industry)
  • Part-compensation rates (Best in the industry)
  • Trip subsidy (The first in the industry)
  • Vehicle PDI (The first in the industry)
  • Communication fee (Newly added in the industry)
  • Company image construction subsidy

Comprehensive Service Support

Efficient parts supply guarantee

Efficient parts supply guarantee

24-hour service guarantee

24-hour service guarantee of 300 service stations

Local stationed specialists

Local place stationed specialists

Technical support

Technical support with suppliers

Real-time support

Real-time support and emergency service

Systematic training

Systematic training

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Andy: 0086 18591976330
WhatsApp/Wechat: 86+18591976330