+86 185 9197 6330

Truck Export Support, Inspection and Shipping

Configuration guidance, vehicle inspection, loading proof and shipping coordination for overseas SHACMAN and SAGMOTO buyers.

Export Support Process

Service Quality Assurance

Configuration and warranty terms are confirmed per order

  • Truck model, engine, gearbox, axle, tire, body and emission standard are checked against the destination and application.
  • Warranty scope and duration depend on the confirmed vehicle, contract and destination market.
  • Request written warranty terms with the final quotation before payment.
Service Response

Inspection and shipment updates for export buyers

  • Inspection photos can be shared before shipment when relevant to the order stage.
  • Loading and shipping photos can help buyers confirm vehicle preparation and delivery progress.
  • Final delivery timing depends on production, port, vessel schedule, documents and destination requirements.
Alliance Policy Support

Parts and technical support discussion

  • Recommended spare parts can be discussed according to model, operating region and fleet quantity.
  • VIN, model and part number are used to reduce compatibility mistakes for parts enquiries.
  • Operation manuals, maintenance questions and technical references can be discussed during the sales process.

Comprehensive Service Support

Efficient parts supply guarantee

Efficient parts supply guarantee

24-hour service guarantee

24-hour service guarantee of 300 service stations

Local stationed specialists

Local place stationed specialists

Technical support

Technical support with suppliers

Real-time support

Real-time support and emergency service

Systematic training

Systematic training

Before quotation

Andy reviews destination country, application, quantity, payload, road conditions, steering side and emission needs before recommending a configuration.

Before shipment

Inspection, loading and shipping photos are available as order-stage proof when they match the confirmed vehicle and delivery arrangement.

After delivery planning

Parts list, maintenance questions and warranty terms should be agreed in writing for the selected model and destination market.

sales@shacmantruck-export.com
Andy: 0086 18591976330
WhatsApp/Wechat: +86 185 9197 6330